Tag Archives: Shiok

Sep 28 2010

Chat box on the intranet with Meebo

At the future of libraries 6.0 conference, Sarah Houghton-Jan discussed Tech support tools — one of them was Meebo. Meebo is a state of the art all in one Instant Messaging Program.
I worked with a Library software company and one of the most useful tools shared amongst the staff is using Instant message to chat with other staff.
You don’t need to call or write an email but just type in for example “S.O.S.” when you need help.
I believe we should at least consider this for a trial amongst a few people to start.
Instant messaging can be a life saving when time is of the essence and/or a problem requires immediate attention.
As an example, we can use IM in two different ways: Internal for staff and External for patrons.
The clients below provide IM services:

There are many other IM clients available but these are starters for consideration.
Lets think, consider and experiment!
Shiok

Sep 26 2010

Social Media

Social media are media for social interaction, using highly accessible and scalable publishing techniques. Social media use web-based technologies to transform and broadcast media monologues into social media dialogues. Andreas Kaplan and Michael Haenlein define social media as “a group of Internet-based applications that build on the ideological and technological foundations of Web 2.0, and that allow the creation and exchange of user-generated content.”[1] Businesses also refer to social media as consumer-generated media (CGM). Social media utilization is believed[who?] to be a driving force in defining the current time period as the Attention Age[citation needed]. A common thread running through all definitions of social media is a blending of technology and social interaction for the co-creation of value…. (From Wikipedia) 

Video clip from Youtube (courtesy of socialnomics09)

Managing Online Presence to increase social media (Presented by Patrick Sweeney at the Future of libraries 6.0 conference)

Patrick Sweeney’s Blog